Client portal
Manage account requests, verification and funding in one place. Review your wallets, transactions and trading history, and follow the requirements shown for your account.
Illustrated guide
One place for account services
Account information
Your details and trading-account information.
Verification
Follow the portal’s instructions for checks and document submission.
Funding requests
Use available deposit and withdrawal options when eligible and approved.
Original schematic of the portal’s role, not a screenshot of its interface. Available actions depend on your account status and required approvals.
What the portal is for
The client portal handles registration, verification, trading-account requests, deposits and withdrawals. After signing in, open Traders Room and Dashboard for your Wallets area.
Use Request new wallet to start a real trading-account request. Review the MetaTrader 5 account options presented for your profile and confirm the applicable terms before submitting a request.
Verifying your identity
Open My profile > KYC to check your verification status. Complete any required identity checks through the portal’s Sumsub process. Document submission and KYC approval are separate steps; follow the current status and instructions shown for your account.
- Review your current status under My profile > KYC
- Use the verification process when identity checks or documents are requested
- Follow any remaining approval or eligibility requirements for the service you need
Funding your account
From Dashboard, choose Deposit to open a request. Select the wallet, enter the amount and review the payment options and requirements shown for your account before submitting. Availability and conditions depend on your account and selected method.
Wallets, transactions and trading history
Review wallet and trading-account information on Dashboard. Open Transactions for portal transaction history, and use View orders from a wallet’s menu for MetaTrader 5 order history.
The Reports menu provides access to the report areas available to your account. Use the information shown in the portal and contact support if you need help interpreting a record.
Requesting a withdrawal
Choose Withdraw from Dashboard to open a withdrawal request. Select the wallet, enter the amount and review the available methods, required details and conditions before submitting. Follow any further instructions for your request.
Profile and sign-in security
My profile includes KYC, Transaction accounts, Files and Two factor authentication. Transaction accounts lists payment-account records and their statuses. Files is a separate area; follow the KYC process for identity verification.
Sign-in may ask for an email verification code. Review the security and session controls available in your profile, and keep passwords and codes private. Contact support if you need help accessing your account.
Getting access
Use Client login to enter the existing Arrow Trade portal. New clients can use Open an account to register there. Account and funding requests follow the options and approval status shown after sign-in.
Explore demo account options
Ask the Arrow Trade team about demo availability and setup.