Delete My Account
At Arrow Trade Ltd, we respect your right to control your personal data and account information. If you would like to request the deletion of your account associated with the Arrow Trade application, please contact us using the details below.
How to Request Account Deletion
To request account deletion, please send an email to: support@arrowtradefx.com
Please include:
- Your full name
- Registered email address
- Registered phone number (if applicable)
- Subject line: “Account Deletion Request”
What Happens After Your Request
Once your request is verified and approved:
- Your access to the application will be permanently disabled;
- Your personal information may be deleted or anonymized where applicable;
- Certain information may be retained where required by law, regulatory obligations, fraud prevention, AML/KYC compliance, or dispute resolution purposes.
Processing Time
Account deletion requests are typically processed within 7–14 business days.
Important Notes
Before requesting deletion, please ensure:
- There are no pending transactions or unresolved issues;
- Any remaining balances or open positions have been settled;
- You have downloaded any information you may wish to retain.